1️⃣ Introduction
At ShantiSeva, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
2️⃣ Information We Collect
We may collect the following information from customers:
- Full name
- Phone number
- Address
- Email address (if provided)
- Booking and service details
This information is collected only for service delivery and communication purposes.
3️⃣ How We Use Your Information
We use your information to:
- Confirm and manage bookings
- Assign service providers (therapists/beauticians/trainers)
- Communicate regarding appointments
- Improve customer service experience
- Process payments and transactions
4️⃣ Data Protection
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
5️⃣ Information Sharing
Your personal information is:
- NOT sold to third parties
- NOT shared for marketing purposes
However, limited necessary information may be shared with assigned service providers only for completing the booked service.
6️⃣ Payments
All payment information is processed securely through trusted payment gateways. We do not store card or UPI payment details on our servers.
7️⃣ Cookies & Website Usage
Our website may use cookies to improve user experience and website performance.
8️⃣ Consent
By using our website and services, you agree to this Privacy Policy.
9️⃣ Changes to Policy
We may update this Privacy Policy from time to time. Any changes will be updated on this page.
📞 Contact Us
For any privacy-related queries:
📧 Email: support@shantiseva.in